Hilton has introduced two digital innovations aimed at enhancing the travel process for small and medium-sized enterprises. These innovations are a testament to Hilton’s ongoing dedication to digitally revolutionize the business travel experience, encompassing everything from reservations to invoicing. This initiative primarily caters to the extensive network of small- and medium-sized enterprises, which make up approximately 85% of Hilton’s corporate transient clientele and are integral to the global economy.
The upcoming initiatives set to launch early next year include:
Hilton for Business: This comprehensive program, currently undergoing testing with selected clients, will have a global launch in the near future. It will introduce a dedicated booking website tailored for small- and medium-sized enterprises. The program will offer the following targeted benefits:
Discounts Across the Portfolio: Businesses joining Hilton for Business will enjoy access to discounted rates on Hilton.com and the Hilton Honors app, encompassing Hilton’s expansive global portfolio comprising over 7,000 properties.
Loyalty Rewards: Businesses will accrue Hilton Honors Bonus Points for enrolling in the program and reaching specified travel milestones. Hilton Honors members will continue to earn Points during their stays.
Effortless Onboarding: The registration process for Hilton for Business is designed for swift and hassle-free online enrollment, free from complex forms or procedures.
Program Management: In addition to simplified booking for discounted rates, Hilton for Business enables customizable permissions within a designated team. Business owners can retain full control or delegate responsibilities within an intuitive program management system equipped with helpful tools and resources.
With a legacy spanning over a century, Hilton has consistently set the pace for the industry in adapting and enhancing the business travel experience. This commitment to innovation is driven by attentive listening to customers and prompt responses to their requirements. These forthcoming initiatives are a result of a year dedicated to innovation, specifically tailored to cater to the demands of modern small- and medium-sized business travelers. Notably, this endeavor included the introduction of two new Hilton brands: Spark by Hilton and Project H3 by Hilton.